We are delighted to announce that FINEOS will be a silver sponsor at this year’s Salesforce World Tour event in Sydney on 21 March. The event brings together the Salesforce community of customers, partners and employees to create a unique environment where they can share best practices, learn new skills and accelerate customer success. We’d love to see you at the event which takes place in Sydney’s International Convention Centre.
We’ll be on-site to demonstrate the FINEOS CRM Connector which was recently launched on the Salesforce AppExchange. The FINEOS CRM Connector enables Salesforce Sales and Service Cloud users to easily connect to the FINEOS AdminSuite, our cloud-based core administration solution designed specifically for the group, voluntary and individual protection and benefits markets. The FINEOS AdminSuite includes FINEOS Policy, FINEOS Billing, FINEOS Claims, and FINEOS Absence Management. Each component can be deployed standalone within an insurer’s existing application environment, or as part of a complete end-to-end suite solution, leveraging shared comprehensive customer information, plan and product structures, automated through powerful process and data management. The FINEOS CRM Connector is available on the AppExchange at https://sforce.co/2iSvUMu
FINEOS has 13 insurance clients in ANZ in live production and FINEOS Claims has been purchased by carriers representing over 70% of life premiums in Australia. We’ve been located in the Australian market for over 10 years and in addition to having a dominant market share in the Life carrier market in Australia, we also have a number of large critical Government Accident Compensation Agencies as customers, including the Accident Compensation Corporation (ACC) NZ, NZ Defence Force, the Victorian Government’s Transport Accident Commission (TAC) and WorkSafe, Victoria, as well as Life Time Care under the NSW Government’s new icare group.