The little green book and the evolution of a technology journey
CJ Commoss, Product Manager
Notes and key words from my little green book of learnings and experiences that I sometimes reference to remind me ...
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Meet John Smith, Insurance Consumer of Tomorrow
Chuck Johnston, Chief Marketing Officer
At FINEOS, we recognize our core insurance solutions need to have data models and omni-channel communication ...
Read MoreAre Insurers Ready for the New Worker? The Future of Work and Benefits
Chuck Johnston, Chief Marketing Officer
As FINEOS continues to provide insurers with superior technology solutions that enable them to care for the people ...
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Boundary Conditions
Eoin Kirwan, VP Product Management
Being attracted to complexity, I naturally chose ‘Complex Analysis’ as a module in college (who could resist, ...
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Insurance in the Digital World - the truth is out there
Jonathan Boylan, Chief Technology Officer
Digital is with us Consumers today already use multiple channels of communication and switch freely between them in ...
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A welcome addition to choice in the cloud
Jonathan Boylan, Chief Technology Officer
Last week Microsoft announced the first technical preview of Azure Stack, the hybrid cloud platform which allows ...
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Six Advantages You'll Get From Omni-Channel Customer Service
Graham Newman, European Product Marketing Manager
Omni-Channel Customer Service is one of the latest buzz-phrases claiming to be an essential component of an ...
Read MoreWho is tomorrow's insurance customer?
Chuck Johnston, Chief Marketing Officer
Can A New Class of Worker Unravel the Insurance Value Chain? ‘Customer’ is a complex topic for a software ...
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Group Billing: When Premium Payments Are Late
James Hehir, Product Manager, FINEOS
One area that typifies the modern conundrum of marrying efficiency with good Customer Experience, (CX), is group ...
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