Knowledge is an asset - where do you keep yours?
Joe Henderson, Business Consultant
What happens when knowledge disappears when your 'go-to' person retires? What do you do?
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Three Ways to Simplify Your Claims Operations
Barry Duffy, Product Manager
I ran a webinar last week focused on working smarter and improving claims outcomes. We had a lot of interest which ...
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The little green book and the evolution of a technology journey
CJ Commoss, Product Manager
Notes and key words from my little green book of learnings and experiences that I sometimes reference to remind me ...
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Six Rules for Delivering a Superior Customer Service
Graham Newman, Product Marketing Manager
How to deliver a superior customer service that meets rapidly changing consumer demands.
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Claim the Future
Chuck Johnston, Chief Marketing Officer
#ClaimTheFuture is built around these three simple ideas: You can provide “Knock Your Socks Off” service; You can ...
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What Have Claim Analytics Ever Done for Us?
Adam Dunne, FINEOS Product Manager
What have data analytics ever done for us? Well, quite a bit actually, but they still haven’t given us anywhere ...
Read MoreThe Top 5 Claims Challenges for Life, Accident and Health Insurers
Graham Newman, Product Marketing Manager
The claims service defines the relationship between the insurer and the insured in ways that no other interaction ...
Read MoreMeet John Smith, Insurance Consumer of Tomorrow
Chuck Johnston, Chief Marketing Officer
At FINEOS, we recognize our core insurance solutions need to have data models and omni-channel communication ...
Read MoreInsurers: Should you intervene in your claimant’s recovery?
Graham Newman, Product Marketing Manager
Excellence in customer service is a top priority for most insurers today, with all insurers aware of the importance ...
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