The little green book and the evolution of a technology journey
CJ Commoss, Product Manager
Notes and key words from my little green book of learnings and experiences that I sometimes reference to remind me ...
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Six Rules for Delivering a Superior Customer Service
Graham Newman, Product Marketing Manager
How to deliver a superior customer service that meets rapidly changing consumer demands.
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Claim the Future
Chuck Johnston, Chief Marketing Officer
#ClaimTheFuture is built around these three simple ideas: You can provide “Knock Your Socks Off” service; You can ...
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What Have Claim Analytics Ever Done for Us?
Adam Dunne, FINEOS Product Manager
What have data analytics ever done for us? Well, quite a bit actually, but they still haven’t given us anywhere ...
Read MoreThe Top 5 Claims Challenges for Life, Accident and Health Insurers
Graham Newman, Product Marketing Manager
The claims service defines the relationship between the insurer and the insured in ways that no other interaction ...
Read MoreMeet John Smith, Insurance Consumer of Tomorrow
Chuck Johnston, Chief Marketing Officer
At FINEOS, we recognize our core insurance solutions need to have data models and omni-channel communication ...
Read MoreFMLA - Ideas creating beneficial change and administrative complexities
CJ Commoss, Product Manager
FINEOS is committed to encouraging, promoting and implementing ideas that create beneficial change to service the ...
Read MoreInsurers: Should you intervene in your claimant’s recovery?
Graham Newman, Product Marketing Manager
Excellence in customer service is a top priority for most insurers today, with all insurers aware of the importance ...
Read MoreInsurance Technology - The Threat of Change
Graham Newman, Product Marketing Manager
Insurance is heavily regulated and the burden is keenly felt, particularly when legislation changes. Dealing with ...
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