A welcome addition to choice in the cloud
Jonathan Boylan, Chief Technology Officer
Last week Microsoft announced the first technical preview of Azure Stack, the hybrid cloud platform which allows ...
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Six Advantages You'll Get From Omni-Channel Customer Service
Graham Newman, European Product Marketing Manager
Omni-Channel Customer Service is one of the latest buzz-phrases claiming to be an essential component of an ...
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Group Billing: When Premium Payments Are Late
James Hehir, Product Manager, FINEOS
One area that typifies the modern conundrum of marrying efficiency with good Customer Experience, (CX), is group ...
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Graham Newman
Once upon a time, long ago and in a land far away, companies controlled their own marketing. All decisions about ...
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How insurers can gain maximum value from their FINEOS investment
Fergal Heffernan
The value of a technological asset is not fixed at the point you begin using it. At FINEOS we are passionate that ...
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FINEOS Global Summit 2015 - Day One
Graham Newman
The first full day of the 9th Annual FINEOS Global Summit got underway yesterday with a fascinating keynote address ...
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Slow Learners or a Different Class?
Eoin Kirwan
In a thoughtful new article by Eoin, part of the ‘FINEOS Perspective’ series, he investigates the issues ...
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It’s 11PM. Do you know where your customer data is?
Chuck Johnston
Chief Marketing Officer, FINEOS Managing customer data efficiently and safely is a critical concern for any service ...
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LIMRA Group and Worksite Benefits Conference
Michael Kelly
CEO, FINEOS A couple of weeks ago, I attended the LIMRA Employee Benefits conference in Baltimore with a FINEOS ...
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