How a Modern Core Halts Premium Leakage, Raises Satisfaction
Dan Watt, Senior Vice President of Product Management
In the fiercely competitive insurance world, customer satisfaction – often indicated by 5-star reviews and glowing ...
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How to make the business case for leave management software
Allison Morgan, Solutions and Strategy Leader
It’s no surprise that compliance remains one of the most challenging aspects of managing leaves of absence. In 2023 ...
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What is Absence Management? A Simple Introduction
Joanna Floyd, Product Manager
As a fresh-faced college graduate interviewing for my first grown-up job, I had no concept or understanding of the ...
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Connections: Football, accident insurance and connected claims
Colleen Betsill, VP of Marketing
It’s fall. I live in the South. Therefore, my family and I live and breathe football at this time of the year. That ...
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How Tech Can Help Case Managers in Claims Management
Christy Traupe, SVP Claims and Absence
Lately, with all the nervous chatter about AI and technology taking over the world – and specifically, jobs in the ...
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How Interactive Business Intelligence Replaces Legacy Reports
Barry Duffy, VP Digital and Data
Like any superhero or supervillain, every report has an origin story. Some dark day, some time ago, a manager ...
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What's an Insurtech? Different Things to Different Groups
Chuck Johnston, Chief Marketing Officer
I’ve recently attended two insurtech trade shows and talked to many people there about their roles in the ...
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The Digital Operational Resilience Act: The Impact to Life Claims
Fergal Heffernan, Customer Engagement Manager EMEA
With the growing risks to operations at financial institutions ranging from pandemics to cyberattacks, the European ...
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Delaware Adopts Paid Family and Medical Leave Regulations
Patricia Zuñiga, IDAM Compliance Manager
Effective July 11, the Delaware Department of Labor (DOL) adopted final regulations to provide detailed ...
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