FINEOS

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Wednesday, July 27th, 2016

Barry Duffy, Product Manager

I ran a webinar last week focused on working smarter and improving claims outcomes. We had a lot of interest which ...

Tuesday, July 5th, 2016

Graham Newman, Product Marketing Manager

How to deliver a superior customer service that meets rapidly changing consumer demands.

Monday, June 27th, 2016

Chuck Johnston, Chief Marketing Officer

#ClaimTheFuture is built around these three simple ideas: You can provide “Knock Your Socks Off” service; You can ...

Friday, May 27th, 2016

Adam Dunne, FINEOS Product Manager

What have data analytics ever done for us? Well, quite a bit actually, but they still haven’t given us anywhere ...

Wednesday, February 24th, 2016

Eoin Kirwan, VP Product Management

Being attracted to complexity, I naturally chose ‘Complex Analysis’ as a module in college (who could resist, ...

Tuesday, February 16th, 2016

Jonathan Boylan, Chief Technology Officer

Digital is with us Consumers today already use multiple channels of communication and switch freely between them in ...

Thursday, January 28th, 2016

Graham Newman, European Product Marketing Manager

Omni-Channel Customer Service is one of the latest buzz-phrases claiming to be an essential component of an ...

Tuesday, January 5th, 2016

James Hehir, Product Manager, FINEOS

One area that typifies the modern conundrum of marrying efficiency with good Customer Experience, (CX), is group ...