Six Advantages You'll Get From Omni-Channel Customer Service
Graham Newman, European Product Marketing Manager
Omni-Channel Customer Service is one of the latest buzz-phrases claiming to be an essential component of an ...
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Who's in Charge Here?
Graham Newman
Once upon a time, long ago and in a land far away, companies controlled their own marketing. All decisions about ...
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How insurers can gain maximum value from their FINEOS investment
Fergal Heffernan
The value of a technological asset is not fixed at the point you begin using it. At FINEOS we are passionate that ...
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FINEOS Global Summit 2015 - Day One
Graham Newman
The first full day of the 9th Annual FINEOS Global Summit got underway yesterday with a fascinating keynote address ...
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Slow Learners or a Different Class?
Eoin Kirwan
In a thoughtful new article by Eoin, part of the ‘FINEOS Perspective’ series, he investigates the issues ...
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When can a Medical Code be a good Payment Code?
Rob Say
Product Manager, Health and Medical, FINEOS Anyone looking at the business of paying medical claims very quickly ...
Read MoreClaims Transformation - Part 1
By Graham Newman, European Product Marketing Manager, FINEOS I recently chaired a discussion at TINtech on the ...
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FINEOS at TINtech 2014
We are delighted to sponsor this year’s TINtech conference which will take place tomorrow, Thursday 12 June, ...
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Mind the Gap
Michael Kelly
We’ve heard the warning before, indeed, those of us who travel by public transport, and I’m thinking specifically ...
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