What Have Claim Analytics Ever Done for Us?
Adam Dunne, FINEOS Product Manager
What have data analytics ever done for us? Well, quite a bit actually, but they still haven’t given us anywhere ...
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Boundary Conditions
Eoin Kirwan, VP Product Management
Being attracted to complexity, I naturally chose ‘Complex Analysis’ as a module in college (who could resist, ...
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Insurance in the Digital World - the truth is out there
Jonathan Boylan, Chief Technology Officer
Digital is with us Consumers today already use multiple channels of communication and switch freely between them in ...
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A welcome addition to choice in the cloud
Jonathan Boylan, Chief Technology Officer
Last week Microsoft announced the first technical preview of Azure Stack, the hybrid cloud platform which allows ...
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Six Advantages You'll Get From Omni-Channel Customer Service
Graham Newman, European Product Marketing Manager
Omni-Channel Customer Service is one of the latest buzz-phrases claiming to be an essential component of an ...
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Who is tomorrow's insurance customer?
Chuck Johnston, Chief Marketing Officer
Can A New Class of Worker Unravel the Insurance Value Chain? ‘Customer’ is a complex topic for a software ...
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Group Billing: When Premium Payments Are Late
James Hehir, Product Manager, FINEOS
One area that typifies the modern conundrum of marrying efficiency with good Customer Experience, (CX), is group ...
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Graham Newman
Once upon a time, long ago and in a land far away, companies controlled their own marketing. All decisions about ...
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How insurers can gain maximum value from their FINEOS investment
Fergal Heffernan
The value of a technological asset is not fixed at the point you begin using it. At FINEOS we are passionate that ...
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