FINEOS White Paper: APRA Prudential Practice Guide SPG 250

As the provider of an insurer’s claims management system, FINEOS sees itself as playing an important role in ensuring compliance with SPG 250 regulations for both the RSE licensee and the insurer. FINEOS strives to keep up to date with the latest Australian Life Insurance trends and regulations so that the FINEOS claims solution may be adapted to this changing industry and best serve FINEOS customers. This white paper provides a summary of APRA’s Prudential Practice Guide and the FINEOS best practice solution response to these requirements. It is hoped that the noted functionality along with that outside of this document will continue to provide the service edge needed for FINEOS users to win and hold group business.