Building the Business Case for a New Life Claims System: FINEOS White Paper

A compelling business case is needed to provide the motivation and prioritization to introduce a new claims management system in any organization. The approach to such a business case involves assessing current business processes and performance, designing future processes, identifying the business benefits, calculating the IT system and related savings that can be made by retiring legacy software and finally calculating the ROI. Many companies have already started to see substantial returns from replacing outdated legacy systems with modern claims technology. This white paper will help you to build your own business case for a new Life Claims System and estimate the kinds of returns your organization could achieve.