The workplace benefits industry is at a pivotal juncture in its digital transformation journey. As customer expectations evolve, group carriers are investing in modern technology and strategies to enhance operational efficiency, deliver exceptional customer experiences, and drive innovation.
Digital transformation in the workplace benefits industry represents a strategic necessity to remain competitive and meet the rising expectations of brokers, employers, and employees.
This paper draws on interviews with 18 leading carriers to analyze their approaches, challenges, and visions for digital transformation. Discover key findings from recent research conducted by LIMRA for FINEOS, exploring the digital transformation strategies of workplace benefits carriers.
Download the white paper today and learn actionable recommendations to overcome barriers and capitalize on emerging opportunities.