This paper outlines the contours of alternative payment models within the health care sector and as applicable to accident and workers compensation insurance. It then turns to how FINEOS products and people are well placed to assist clients with informing, influencing, and managing payment model change to improve cost management, deliver better health outcomes and in doing so, create client satisfaction.
FINEOS is a global software company that has been in business for over 25 years, and in 2019 listed on the Australian Stock Exchange (ASX:FCL). It provides modern customer-centric core software to the Insurance and health industry. Within the area of insurance FINEOS provides solutions across Life, Government Accident and Workers Compensation, collectively called ‘Life Accident and Health’ however, this paper primarily refers to Government Accident and Workers Compensation.