FINEOS has served the Life, Accident and Health insurance sector for many years and we are seeing the greatest shift in our customer’s business landscape in over 20 years. As we continue to provide insurers with superior technology solutions that enable them to care for the people that they serve, we must support the current market and build for tomorrow’s customer. To do this, we need to tap into the best thinking about the future of the insurance market, including the social and political drivers that will shape that market. In this paper, David Smith explores the changes coming in the nature of work, driven by digitalization, shifting economic relationships, and the empowerment of the individual. David makes a compelling case for the rise of the freelance economy and the implications of that business model on the Life, Accident and Health Benefits
market.
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